Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit and interact with our website https://www.hiley-scooter.eu/ (“Website”). We are committed to safeguarding your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for processing your personal data on this Website is: https://www.hiley-scooter.eu/
Contact Email: service@hiley-scooter.eu

2. Personal Data We Collect

We may collect the following categories of personal data when you interact with our Website:

  • Contact Information: Name, email address, phone number provided through contact forms or email correspondence.

  • Transactional Data: Billing and order details when you place an order or request a service.

  • Identification Numbers: Tax identification numbers (e.g., NIP) when required for invoicing.

  • Technical Data: IP address and browser/connection information collected automatically for security, analytics, and technical purposes.

  • Other information you voluntarily provide during specific interactions.

3. Purposes and Legal Basis for Processing

We process personal data for the following purposes, with corresponding legal bases:

  • Order fulfillment and contract performance: To process and deliver your orders and provide customer service (GDPR Art. 6(1)(b)).

  • Legal compliance: To comply with legal and tax obligations (GDPR Art. 6(1)(c)).

  • Legitimate interests: To defend legal claims, maintain records, or improve our services (GDPR Art. 6(1)(f)).

  • Consent: Where required, for specific data processing activities like marketing communications.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and perform analytics. You may manage or disable cookies through your browser settings, but disabling some cookies may affect Website functionality.

5. Data Sharing and Transfers

We do not sell or share personal data with third parties outside our organization without your consent.

We may disclose data to public authorities if required by law.

We may use third-party service providers (e.g., hosting, analytics) to process data under contract.

We do not transfer personal data outside the EU/EEA unless appropriate safeguards are in place.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes above, including legal, tax, and accounting requirements, or as necessary to protect our legitimate interests.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data.

  • Correct or update inaccurate data.

  • Request deletion (“Right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time where data processing is based on consent.

  • Lodge a complaint with a supervisory authority.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

9. Changes to This Policy

We may update this Privacy Policy to reflect legal, operational, or regulatory changes. The “Last Updated” date at the top will indicate the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact: service@hiley-scooter.eu

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